VISION and VALUES

VISION

TO BE THE LEADING SOURCE OF COMMERCIAL REFERENCE IN FRAUD PREVENTION

 

VALUES

CUSTOMER AND STAKEHOLDER SERVICE

Leader in the application of best practice in commercial reference in respect of fraud prevention. Ensuring data is current and correct Beyond reproach in the quality of service Fostering loyalty and long enduring relationships Provision of a professional service

ETHICAL CODUCT

Moral and ethical behaviour in all facets of the service through; Honesty Justice & Fairness Good Governance Responsibility Non-sectional and non-political

CONTINUOUS IMPROVEMENT

Maintain awareness of current trends in credit fraud prevention from both international and local sources Ensure access to data and information is of a high standard, easy to obtain and consistent with good business practice Maintain awareness of current technology in information transfer and systems

DIGNITY AND RESPECT FOR THE COMMUNITY

Treating everyone fairly, consistently, sensitively, honestly and with respect for individual rights and in compliance with all laws and legislation

COMMUNICATION

Ensuring timely and regular communication with all members and stakeholders. Periodic dissemination of information relating to the service, its progress and areas requiring focus. Periodic meetings of members to discuss issues of concern and focus. Meaningful interaction with relevant government departments, NGO's and the media on the benefits of the service and issues enhancing its image.

TRANSPARENCY

Accepting accountability for actions and decisions. Acting with honesty, openness and integrity in all dealings with members, stakeholders, customers and the general public. The principal purpose of SAFPS is to provide a fraud information exchange between its members,in order to facilitate the prevention of all types of fraud and the dissemination of information on suspected fraud. The information is supplied solely for the prevention of fraudulent conduct and for associated law enforcement purposes. It is controlled and administered by a Board of Directors elected directly by the members. The Chairperson and Vice-Chairperson are elected by the Board. There is a full time Executive Director responsible for day-to-day SAFPS operations and development. Membership of SAFPS is open to any organisation sharing the concerns expressed in this preamble who meet the qualifying criteria set and who are approved by the Board of Directors. Members recognise, agree and accept that observance of this Code of Ethical Practice requires that their staff who may originate or have access to SAFPS information are made fully aware of the Code of Ethical Practice applicable to their task and receive appropriate training to ensure proficiency in data input and recovery. As a non-profit making organisation SAFPS will set subscription fees for its members at a level to defray its administration and other expenses. Members of SAFPS agree to be bound by the following code - 'To further to the best of their ability the Vision and Values of the Service and to observe the Code of Ethical Practice and rules adopted by the Service and for the time being in force'.