PRIVACY POLICY

The Southern African Fraud Prevention Service is committed to protecting your privacy and developing technology that enables a safe online experience. This privacy statement applies to the SAFPS website and governs both data collection and usage. By using the SAFPS website, you consent to the data practices described in this statement.

Collection of your personal information

The SAFPS collects personally identifiable information such as your name, e-mail address, home or work address and telephone number. We also collect anonymous demographic information which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.In addition, we also collect information about your computer hardware, including your IP address, browser type, domain names, access times and referring website addresses.

This information is used by the SAFPS for the operation of the service; to maintain the quality of the service; and to provide general statistics regarding the use of our website.

Use of your personal information

The SAFPS collects and uses your personal information to operate the SAFPS website and to deliver the services you have requested. We also use your personally identifiable information to inform you of other available products or services and may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The SAFPS does not sell, rent or lease its customer lists to third parties, although we may, from time to time, contact you on behalf of external business members about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information is not transferred to the third party. In addition, we may share data with trusted members to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All of these third parties are prohibited from using your personal information, except to provide these services to the SAFPS, and are required to maintain the confidentiality of your information.

The SAFPS does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We keep track of the websites and pages our customers visit within our website in order to determine which services are the most popular. This data is used to deliver customised content and advertising to customers whose behaviour indicates that they are interested in a particular subject area.

The SAFPS website will disclose your personal information, without notice, only if required to do so by law or in the belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SAFPS or the site; (b) protect and defend the rights or property of the SAFPS; and, (c) act under exigent circumstances to protect the personal safety of users of the SAFPS, or the public.

Use of cookies

The SAFPS uses 'cookies' to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer, are uniquely assigned to you, and can only be read by a webserver in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the webserver that you have returned to a specific page. For example, if you personalise SAFPS pages, or register with the SAFPS site or services, a cookie helps the SAFPS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SAFPS website, the information you previously provided can be retrieved so that you can easily use the SAFPS features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SAFPS services or websites you visit.

Security of your personal information

The SAFPS secures your personal information from unauthorised access, use or disclosure. In addition, we secure the personally identifiable information you provide on computer servers in a controlled, secure environment so that it is protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this statement

The SAFPS will occasionally update this privacy statement to reflect company and customer feedback. The SAFPS encourages you to periodically review this statement to ascertain how we are protecting your information.

IMPORTANT

  • The SAFPS does not read any of your private online communications and encourages you to review the privacy statements of websites you choose to link to from our site so that you understand how those websites collect, use and share your information.
  • The SAFPS is not responsible for the privacy statements or other content on websites outside of the SAFPS and SAFPS-family of websites.
  • Please bear in mind that if you directly disclose personally identifiable information or personally sensitive data through the SAFPS public message board, this information may be collected and used by others.

Contact information

Southern African Fraud Prevention Service welcomes your comments on our privacy statement. If you believe that we have not adhered to this statement, please contact us at safps@safps.org.za. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Emergency Hotline: 0800 029 999

WhatsApp Support Line: 0600-123456

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