FRIEND OR FOE?
CONFIRM THE IDENTITY BEHIND THE CALLER WITH SAFPS’ IMPOSTER VOICEBANK
What is it?
The product gives contact centres the opportunity to identify, match and verify recordings of suspected ‘’imposter’’ callers.
YOU’LL BENEFIT FROM THIS IF YOU:
- Suspect your contact centre’s being targeted by an imposter(s), but are battling to prove it
- Have multiple sets of audio that you suspect is actually from the same person
- Have a ‘customer’ who claims that you did not speak to them previously
- Own a watchlist of suspected imposters/fraudsters and have recordings/audio you’d like to run against SAFPS’ database of fraudulent voiceprints.
HOW DOES IT WORK?
- State of the art voice biometric technology is used to compare the voiceprints of 2 or more recordings and / or
- Match your suspected imposter caller against SAFPS’ current Imposter Voicebank database of fraudsters.
FAST & FREE SET UP, NO COMMITMENTS:
- Get your first 5 audio records FREE of charge
- No further obligations if you wish to terminate
Terms & Conditions apply